Accounting Collection Assistant

Job Summary

Accounting Collection Assistant contributes to the company’s success by performing a variety of accounting tasks in support of the department.

Duties and Responsibilities

  • Collections – Maintain high volume phone calls to assigned delinquent customers, accountable for reducing delinquency for assigned accounts utilizing sales and management when necessary to accelerate the collection process.
  • Review credit applications and set-up accounts.
  • Process lien waivers.
  • File Notice to Owners.
  • Account reconciling – review customer inquiries, fax/scan information, clear up any discrepancies.
  • Data entry/billing – back-up #2.
  • Credit card processing/settlement and posting – back-up.
  • Coding and entry of freight bills.
  • Perform other tasks as assigned by management.
  • Work as a team with all departments to meet internal/external customer and manager satisfaction.
  • Maintain friendly, cooperative relationships with employees and customers.
  • Comply with all company policies and procedures.


  • Education and Experience
  • BS Degree and 2+ years collections experience
  • General accounting knowledge

Skills and Abilities

  • Excellent PC and Microsoft Office skills – advanced level of excel required.
  • Problem solving skills to overcome obstacles, being persuasive and persistent when necessary.
  • Attention to detail.
  • Ability to work with a team of employees to meet objectives.
  • Ability to follow directions with a minimum of supervision.
  • Excellent organizational and communication skills
  • Ability to meet goals and deadlines in a fast-paced, sometimes stressful, environment.